"When North Star Leasing launched Vision Commerce in July 2010, we saw an immediate and significant return on our investment in the form of enhanced operational efficiency. The platform automates our day to day activities, allowing us to manage our workflow with ease and process more deals in less time.
We implemented Vision's CRM platform in March 2014 to provide our sales team with an improved method of tracking new leads, managing existing customers, and supporting assigned vendors. Since then we have experienced substantial improvement in our ability to farm existing customers and vendors, as well as increased visibility with regard to our workflow processes. Our sales reps can schedule calls to their vendors in a coordinated effort with funded transactions, and all inbound and outbound emails are captured on the CRM platform. This allows us to view email conversations at any point in time, by any sales rep, and helps us back up their activities when they are out of the office. Furthermore, we have improved our marketing efforts by interfacing our entire database with Constant Contact's email marketing service.
The most important feature of Vision is the team of experts supporting the services behind the scenes. After 30+ years working with many other vendors that supported the platforms I've used, the Vision Commerce team ranks at the VERY TOP. I've never experienced a higher and faster level of response to issues and customization needs. They are simply SUPERB."
- Rick Royer, Director of Sales and Marketing North Star Leasing Company